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Privacy Policy – Brightvue Digital

Last updated: 21/05/2025
Effective date: 21/05/2025
Website: https://brightvue.co.uk/

This Privacy Policy explains how Brightvue Digital (“we,” “us,” “our”) collects, uses, stores, discloses, and protects your personal data when you visit or interact with our website and services. We are committed to protecting your privacy and handling your personal data in a transparent and lawful way.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Brightvue Digital is a digital services provider offering website hosting, website design, maintenance, and related support services. We are responsible for determining how and why your personal data is processed when you visit our site or contact us.

Contact Details:
Brightvue Digital
111f Cotton Exchange, Bixteth Street, Liverpool, L3 9LQ
Email: info@brightvue.co.uk
Phone: 0151 459 7559

2. What Personal Data We Collect

We may collect personal data you provide directly when you interact with us, including:

Personal information you submit voluntarily:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Website URL

  • Any message or project details you submit through contact or quote forms

Technical data collected automatically:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Cookies and similar technologies (see Section 6)

This data may be collected when you:

  • Use contact or quote forms

  • Sign up for newsletters or downloads

  • Access our website or use our services

3. How and Why We Use Your Data

We use your personal data for the following purposes:

3.1 To Provide Services & Support
To respond to your enquiries, provide quotes, deliver services you request, and perform contractual obligations.

3.2 To Improve Our Services
To analyse usage trends, improve website functionality, technical performance, and user experience.

3.3 Marketing and Communications
With your consent (where required), to send newsletters, updates, or promotional content. You can opt out at any time.

3.4 Legal, Security and Compliance
To comply with legal obligations, enforce our Terms and Conditions, protect rights, prevent fraud, and ensure security.

Lawful Bases for Processing:
We rely on legitimate interests (e.g., service delivery and improvement), contractual necessity, consent (for marketing), and compliance with legal obligations under UK GDPR.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Distinguish you from other users

  • Improve website performance and analytics

  • Provide essential site functionality

Cookies may include session cookies, persistent cookies, and third-party analytics cookies. You can adjust your browser settings to refuse or block cookies (note: this may affect site functionality). For more detail, see our Cookie Policy

5. Who We Share Your Data With

We may share your personal data with third parties where necessary for business operations, such as:

  • Hosting and technical infrastructure providers

  • Analytics and performance service providers

  • Email and marketing platforms

  • Professional advisers (legal, accounting, compliance)

  • Law enforcement or regulators as required by law

We do not sell your personal data to third parties.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy and to meet legal, accounting, or reporting obligations.

7. Data Security

We maintain appropriate physical, technical, and organisational safeguards designed to protect personal data against unauthorised access, loss, or misuse.

8. International Transfers

Where personal data is transferred outside the UK or EEA (e.g., to service providers), we ensure adequate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Ask for correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the details above. We will respond within applicable legal timeframes.

10. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Brightvue Digital
Email: info@brightvue.co.uk
Phone: 0151 459 7559